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Is your toilet giving you a hard time? We provide complete repair services at Everest Drain & Plumbing. Whether it is an old toilet with low flushing power, a modern Duravit wall-mount luxurious toilet, or a standard regular toilet, we have you covered for anything and everything.
Clogged toilets, water running continuously, cracks on the throne, toilets leaking at the bottom, bad odors, tank cracks, fill valve failure, or stubborn clogs—we are fully ready and loaded with all the toilet services you need at once.
Available For Any Type of Plumbing Emergency
Repair once, and stay covered with a warranty all year round at Everest Drain & Plumbing. At Everest, we offer a year-round warranty on parts and labor, plus additional manufacturer warranties, giving you peace of mind at the same price.
We offer same-day emergency plumbing service for all kinds of toilet urgency, from clogged toilets, water running continuously, to toilet replacement.
We install and replace all kinds of toilets. All our technicians are well-trained experts in working with all major brands. We offer supply and installation services for any toilet you may need.
Wall-hung tankless toilet installation: No matter what toilet it is, we can replace, repair and install any modern, luxurious model, scratch-free and stress-free.
Awarded in 2021 for an Outstanding Toronto Plumber by Homestars
Not every toilet can be repaired, and not every toilet needs to be replaced.
If you have a standard toilet that is older than 10 years, replacement is often the best option. The main reason is that older models are frequently discontinued, making it difficult to find repair parts. This is especially true for older TOTO toilets, where specific handles and valves can be hard to find on the market.
If your tank or bowl is cracked, it is more cost-effective to replace the entire toilet set rather than attempting to source and install a separate tank or bowl. This is because the labor time for a plumber is nearly the same as a full replacement, and the price difference for the parts is often very small compared to the cost of a brand-new toilet.
However, if your toilet is leaking from the base, overflowing, or simply clogged, it usually just needs a professional repair with the right parts—there is no need for a full replacement.
With 15 plus years of plumbing experience in Toronto, we have seen this many times. Often, customers face severe water damage to their homes after attempting to use silicone on a crack.
Our professional advice: No, never do that. You might see the leak stop for a short while, but you never know when the seal will fail. You are essentially one second away from major water damage to your property. We have seen the consequences firsthand, so we strongly advise against it. Your only safe options are to replace the tank or the bowl. If the model has been discontinued, you must replace the entire toilet. It is much better to invest in a new toilet now than to worry about home renovation costs after a flood. The cost of water damage will far outweigh the cost of a new toilet.
This is a common issue we hear about in Toronto and the surrounding areas every day, from East Oshawa to West Mississauga. The main reason behind this is a faulty flapper that is cracked or has debris stuck to it, which fails to seal the path that holds water in the tank.
Another culprit is the fill valve; if the fill valve doesn’t stop at a certain level once the tank is filled, water starts passing into the overflow tube from the tank to the toilet bowl. These two things can be done DIY if your toilet is a standard model and you have the right tools. If you check these two items, you will know the exact culprit causing your toilet to run. Here is a quick, detailed guide to walk you through it. If you don’t want to go the DIY route and don’t want the pressure, turn off the shut-off valve next to the toilet. We are happy to repair it for you with the right tools and the correct parts your toilet needs.
Read our Quick Diy tips on Toilet Running Continuously | Easy Fix For Running Toilet [UPDATED]
Another day-to-day issue we cover in Toronto is the clogged toilet. A “soft clog” may clear on its own after a couple of hours, but a “hard clog” is when you need a toilet repair plumber to help you out. At Everest Drain & Plumbing, we keep your toilets clog-free. No matter what is causing the blockage—whether it is a stubborn “hard clog” or a child throwing unexpected objects inside—we have you covered.
Toilet is clogged? Here are a few quick options before calling a plumber on How to Unclog a Toilet Full of Poop and Water: What Dissolves It Fast
This usually happens when the wax ring or gasket has failed. The gasket is the component that seals out air and water between your floor and the toilet. If it is torn or broken, you will experience leaks at the base or a foul, worrying smell. When this occurs, it is time to replace the gasket with a high-quality, long-lasting version. At Everest, we provide double-thick horn gaskets that last significantly longer than standard gaskets, ensuring a much stronger seal for your home.
Most people assume they have a partial clog. Usually, it’s just calcium scale. Those little holes under the rim of the bowl (rim jets) and the big hole at the bottom (siphon jet) get crusted with hard water minerals over the years. The water can’t dump into the bowl fast enough to create a strong siphon, making the flush incredibly weak. Poking the holes clear with a wire coat hanger and letting some white vinegar sit in the bowl usually brings the power back.
We call this “ghost flushing.” You don’t have a ghost; you have a slow, silent leak. Water is slowly seeping from the tank into the bowl, usually because the rubber flapper has warped or degraded. Once the tank water drops low enough, the fill valve kicks on to top it up, making it sound like someone just flushed. Drop a packet of dark Kool-Aid or food coloring in the tank before bed. If the bowl water is colored in the morning without anyone flushing, your flapper is toast.
Please, stop doing this. Plumbers absolutely hate those things. The concentrated bleach and chemicals sit in the water and literally blister, melt, and eat the rubber flapper and gaskets from the inside out. I’ve seen them destroy the internal seals of a brand new toilet in six months. It also immediately voids most manufacturer warranties. Clean the bowl with a brush, and leave the tank alone.
If your toilet sounds like a water cooler bubbling when you drain the tub or run the washing machine, the problem isn’t the toilet itself. It’s a venting issue or a partial clog forming in your main sewer line. The fast-draining water from the tub is gasping for air, so it pulls air through the path of least resistance—your toilet’s P-trap—causing the gurgling sound. Don’t ignore this one; it usually means a main line backup is coming soon.
If liquids go down fine but solids and paper instantly clog it back up, you don’t have a soft clog. You have a hard object wedged in the internal trapway. I’ve pulled out matchbox cars, makeup pencils, vape pens, and toothbrushes. A plunger or a basic snake will just push right past a pen, but toilet paper will catch on it and dam up instantly. The only fix is pulling the toilet off the floor and pushing the object out backwards.
Not always. Skirted toilets (where the sides are smooth porcelain and hide the trapway) look fantastic and are much easier to clean, but they can be a nightmare for DIYers to install. They often require special mounting blocks drilled into the floor, and you have to reach blindly behind the bowl to tighten the water line. If your floor flange is slightly off-center or the floor isn’t perfectly level, standard toilets give you wiggle room; skirted toilets do not.
In the humid Toronto summers, this happens all the time. The water coming from the city pipes is freezing cold, and the air in your bathroom is warm and humid. When you flush and fill the tank with that cold water, condensation forms on the outside of the porcelain and drips to the floor, making you think it’s leaking. It’s not cracked. If it bothers you, you can get an insulated tank or install a mixing valve that adds a little warm water to the fill line.
“Flushable” is a marketing term, not a plumbing reality. They might technically flush out of the bowl, but they do not break down in water like toilet paper does. They snag on tiny imperfections in your older cast iron or clay pipes and build up into massive “fatbergs.” If you just flushed a couple, you might get lucky. If it’s a daily habit, you’re going to be calling me with a heavy-duty auger eventually. Throw them in the trash.
Two things usually happen here. One, the T-valve you installed for the bidet is restricting the water flow to the fill valve. Two, when you shut off the old, crusty angle stop valve at the wall to do the install, a piece of rubber washer or scale broke off inside the pipe and shot up into the toilet’s fill valve when you turned the water back on, clogging it.
Before you buy a toilet, you have to know the distance from the wall behind the toilet to the center of the bolts holding the toilet to the floor. The standard is 12 inches. But in some older Toronto homes—especially in East York or The Annex—you’ll run into 10-inch or even 14-inch rough-ins. If you buy a standard 12-inch toilet for a 10-inch rough-in, the tank will hit the wall before the floor bolts line up.
